Tag: mumbai dream tours


Dabbawala: The Epitome of Efficiency and Reliability

Prince Charles Meet Mumbai Dabbawala

In the bustling city of Mumbai, where time is a luxury few can afford, a remarkable phenomenon has been silently operating for over a century. The Dabbawalas of Mumbai, a community of lunchbox deliverymen, have mastered the art of logistics and customer satisfaction like no other. Their unparalleled efficiency, attention to detail, and unwavering commitment to their clients have earned them a reputation that extends far beyond the borders of India. In this article, we delve into the world of Dabbawala and explore what makes them the epitome of efficiency and reliability.

The History and Origin of Dabbawalas

The Dabbawala system traces its roots back to the late 19th century when a Parsi banker in Mumbai faced the challenge of having a home-cooked meal at his office. Recognizing the need for a reliable lunch delivery service, the Dabbawala system was born. Over the years, this system has evolved into a well-oiled machine, catering to the needs of hundreds of thousands of Mumbaikars.

The Dabbawala Process

At the core of the Dabbawala system lies a simple yet highly effective process. Every morning, the Dabbawalas collect freshly prepared meals from homes across the city. These meals, packed in airtight stainless steel containers called “dabbas,” are then sorted and organized based on the destination. Each dabba is marked with a unique color-coded system that indicates the originating area, destination, and the final recipient.

Once the dabbas are sorted, they are loaded onto bicycles, handcarts, and even trains, depending on the distance to be covered. The Dabbawalas, dressed in their signature white attire and Gandhi caps, navigate through Mumbai’s chaotic streets, using a combination of local trains and their own modes of transportation. With precision timing, the dabbas reach their respective destinations just in time for lunch.

After the meals have been enjoyed, the Dabbawalas return to collect the empty dabbas and transport them back to their homes, completing the loop of the Dabbawala process.

The Key to Efficiency: Six Sigma and Teamwork

Dabbawala Delivery Code

One might wonder how the Dabbawalas manage to achieve such remarkable efficiency without the aid of modern technology. The secret lies in their meticulous organization, adherence to processes, and the practice of Six Sigma principles.

The Dabbawalas follow a complex coding system that ensures every dabba reaches its intended recipient without fail. The coding system is so precise that it has been studied by management experts from around the world. They operate on the principle of teamwork, with each group of Dabbawalas responsible for a specific area. This decentralized model allows for efficient operations and quick resolution of any issues that may arise.


Reliability and Customer Satisfaction

One of the hallmarks of the Dabbawalas is their unwavering commitment to customer satisfaction. Their dedication to delivering the right meal to the right person at the right time is unparalleled. Rain or shine, the Dabbawalas are known to be incredibly reliable, with an accuracy rate that is the envy of many businesses.

The trust that Mumbaikars place in the Dabbawalas is a testament to their reliability. In fact, the Dabbawala system boasts a remarkable statistic: an error rate of just one in every six million deliveries. This level of precision has captured the attention of not only locals but also businesses and researchers worldwide.

Beyond Logistics: The Dabbawalas’ Social Impact

The Dabbawala system is not just about delivering meals; it also has a profound social impact. Many of the Dabbawalas come from humble backgrounds, and the income they earn through this system supports their families. The cooperative nature of their work and the sense of community among the Dabbawalas contribute to their overall success and job satisfaction.


The Dabbawalas of Mumbai have created an unparalleled legacy of efficiency and reliability. Their ability to navigate the chaos of Mumbai and deliver meals with utmost precision is a testament to their dedication and hard work. Through their decentralized teamwork, adherence to processes, and unwavering commitment to customer satisfaction, they have set an example for businesses worldwide.


Dharavi Slum Tour: Breaking Barriers and Bridging Divides, One…


Welcome to Dharavi, one of the most vibrant and diverse neighborhoods in Mumbai, India. In this article, we will explore the incredible journey of the Dharavi Slum Tour, an initiative that aims to break barriers and bridge divides while providing a unique and eye-opening experience for visitors. Dharavi Slum one of the largest slums in Asia, is situated in the heart of Mumbai, India. The slum spread over an area of 535 acres, is home to over a million people who live in cramped and unhygienic conditions. The slum is known for its thriving informal economy and has been the subject of much attention from tourists and social activists alike. In recent years, the tour has gained popularity as a way to bridge the divide between the residents of the slum and the outside world. In this article, we explore the Dharavi slum tour and its impact on breaking barriers and bridging divides.

What is the Dharavi slum tour?

The Dharavi slum tour is a guided tour of the Dharavi slum. The tour is conducted by locals who live in the slum and provides visitors with a unique insight into the life of the residents of the slum. The tour takes visitors through the narrow lanes of the slum, past small-scale industries, and into the homes of the residents. The tour also includes visits to schools, hospitals, and community centers, giving visitors a glimpse into the social and economic fabric of the slum.

Breaking Barriers

The Dharavi slum tour is a unique opportunity for visitors to break down barriers and connect with the residents of the slum. For many visitors, the tour provides a new perspective on poverty and the challenges faced by the residents of the slum. By interacting with the residents of the slum, visitors can gain a better understanding of the issues faced by the residents and the resilience of the human spirit. The tour also provides visitors with a chance to contribute to the local economy by purchasing products from the small-scale industries in the slum.

Bridging Divides

The Dharavi slum tour is a powerful tool for bridging the divide between the residents of the slum and the outside world. By providing visitors with a firsthand experience of life in the slum, the tour helps to break down stereotypes and prejudices. Visitors can interact with the residents of the slum on a personal level, learning about their hopes, dreams, and struggles. The tour also provides a platform for residents of the slum to showcase their talents and skills, helping to empower them and raise awareness of their contributions to society.

Impact of the Dharavi Slum Tour

The Dharavi slum tour has had a positive impact on the residents of the slum and the visitors alike. For the residents of the slum, the tour provides an opportunity to earn a livelihood and showcase their talents and skills. The tour has also helped to raise awareness of the challenges faced by the residents of the slum and has led to increased support from the government and other organizations. For visitors, the tour provides a unique perspective on poverty and the challenges faced by the residents of the slum. The tour also provides an opportunity for visitors to contribute to the local economy and support the small-scale industries in the slum.

Understanding Dharavi: A Community of Strength and Resilience

History and Background

Dharavi, located in the heart of Mumbai, is home to a population of over one million people, making it one of the largest slums in Asia. Despite its humble beginnings as a fishing village, Dharavi has grown into a thriving community known for its entrepreneurial spirit and economic significance.

Challenges Faced

Like many other slums, Dharavi faces various challenges, including poverty, limited access to basic amenities, and inadequate infrastructure. However, what sets Dharavi apart is the resilience and determination of its residents to overcome these challenges and create a better future for themselves and their families.

The Birth of the Dharavi Slum Tour

Empowering the Community

The Dharavi Slum Tour was born out of a desire to challenge stereotypes and showcase the incredible spirit of Dharavi’s residents. It was initiated by local community members, with the aim of providing visitors with an authentic and immersive experience while creating opportunities for the local economy.

Cultural Exchange and Education

One of the primary objectives of the Dharavi Slum Tour is to promote cultural exchange and education. Visitors have the opportunity to interact with local artisans, entrepreneurs, and residents, gaining a deeper understanding of their way of life and the challenges they face.

Social Impact and Empathy

By participating in the Dharavi Slum Tour, visitors not only support the local economy but also contribute to the social development of the community. A portion of the tour proceeds is reinvested in various initiatives, such as education programs, healthcare services, and vocational training, aimed at empowering the residents and improving their quality of life.

The Dharavi Slum Tour Experience

Guided Tours

The Dharavi Slum Tour by MUMBAI DREAM TOURS offers guided tours led by knowledgeable and trained local guides who are passionate about showcasing the true essence of Dharavi. The tours are available in multiple languages and can be tailored to suit the interests and preferences of the visitors.

Exploring Diverse Industries

Dharavi is a bustling hub of small-scale industries, including pottery, leatherwork, textiles, and recycling. The tour provides a unique opportunity to witness these industries firsthand and understand the intricate processes involved. Visitors can interact with the skilled craftsmen and gain insights into their techniques and craftsmanship.

Vibrant Cultural Heritage

Dharavi is a melting pot of diverse cultures and communities. During the tour, visitors can experience the vibrant spirit of Dharavi through its festivals, music, and art. They can witness the harmonious coexistence of different religious and ethnic groups, fostering a sense of unity and cultural diversity.

Impact and Recognition

Breaking Stereotypes

The Dharavi Slum Tour has been instrumental in breaking down stereotypes associated with slums. It has challenged preconceived notions and provided a platform for visitors to engage with the community on a personal level. Through meaningful interactions, misconceptions are dispelled, and a greater sense of empathy and understanding is fostered.


The Dharavi slum tour is a powerful tool for breaking down barriers and bridging divides. The tour provides visitors with a unique perspective on poverty and the challenges faced by the residents of the slum. By interacting with the residents of the slum, visitors can gain a better understanding of the issues faced by the residents and the resilience of the human spirit. The tour also provides a platform for residents of the slum to showcase their talents and skills, helping to empower them and raise awareness of their contributions to society. Overall, the Dharavi slum tour is the best experience to do on your Mumbai visit 

Positive Reviews and Testimonials

The Dharavi Slum Tour has garnered rave reviews from visitors worldwide. Many have praised the authenticity of the experience, the warmth and hospitality of the locals, and the insights gained during the tour. These positive testimonials have helped spread the word

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Email: info@mumbaidreamtours.com

Mumbai Shopping Market Blog

Best street shopping Tour in Mumbai with Mumbai Dream…

Explore the new colorful places in Mumbai Markets:Mumbai market Tour

It’s time to ditch the cliched shopping sessions at malls and take a street shopping tour around the city. Mumbai, being a city of hopes and dreams is definitely fulfilling our shopping wishlist too as it has one of the best street shopping markets in India. If you’re new in town or holidaying in Mumbai then your trip is incomplete without a street shopping session. You just cannot miss out on what they sell the best as you’ll be spoilt for choices – Be it clothes, accessories, footwear, and the list never ends. We’ve made it easier for you by curating the best of the street markets you can explore and have a crazy shopping experience. Mumbai street shopping will definitely get excited as shopping places in Mumbai have their own charm. 
A walking tour through the historic markets of south Mumbai will give you a taste of the real India. The wide streets and narrow alleyways are alive with activity. In front of colonial buildings and alongside temples and mosques, vendors shout from carts that sell everything from colorful birds and spicy snacks to flowers and Indian clothes.
  1. Colaba Causeway

Colaba Causeway takes the lead when it comes to selling the most beautiful accessories trending huge this season. The vendors sell stunning danglers, customized necklaces in both artificial gold and silver sparkling artificial rings, and a lot of accessories you’ll fall in love with. This is not it as the market is not just about accessories but they also sell handicrafts, footwear, clothes, and books. 

Highlights: Antiques, Accessories, Clothes, Watches, Footwear

Location: Colaba, South Mumbai

2. Fashion Street

It’s a street every shopaholic could dream of with almost hundreds of stalls selling the best of clothing you wear on almost any occasion. It’s the go-to spot for college students when it comes to street shopping so taking a walk around the market is definitely a good idea. One can totally grab the finest of clothes when confined to a limited budget.

Highlights: Handbags, Footwear, Accessories, Mobile Covers, Clothes

Location: MG Road, South Mumbai

3. Chor Bazaar

The name says it all but to be precise second hand and stolen goods are usually sold here. It’s like a flea market altogether selling authentic handicrafts, spare parts of vehicles, antiques, shoes, and whatnot. They’ve literally got anything and everything and we mean it.

Highlights: Showpieces, Antiques, Idols, Watches, Sunglasses, Electronics, Handicrafts, Spare Vehicle Parts, Mobile Phones

Location: Mutton Street, Kumbharwada

4. Zaveri Bazaar

You’ll be spoilt for choices when you’ll reach Zaveri Bazaar as it’s a place dominated by jewelry vendors all around. It’s the hub for all kinds of pieces of jewelry you have on your wishlist – Name it and they’ll have it. You’ll find sales on the best gold jewelry here, be it artificial or real. This bazaar has got its bling game on point with fancy finger rings and necklaces to catch your attention.

Highlights: Artificial Cheap Gold Jewelry, Rings, Necklaces, Bracelets, Anklets, Wedding Jewellery

Location: Dana Bandar, Mandvi

5. Kala Ghoda Pavement Market

 Kala Ghoda Pavement Market is the go-to place if you’re looking for authentic artsy paintings and greeting cards. If you admire art then this street will amaze you with people’s mesmerizing paintings made with perfection and unique techniques. Don’t stop yourself from interacting with the artists as it might turn out to be a great conversation. This place will hit you with the right kind of exhibition feels.

Highlights: Gift Cards, Paintings

Location: Kala Ghoda, Fort

6. Mangaldas Market

Browse away your favorite fabrics in this amazing market with a huge number of stalls and shops selling almost every kind of fabric. If you’re looking for a particular print, pattern, or specific dupatta – you’ll definitely find it all here. Mangaldas Market should definitely be on your list if you’re looking for fabric to stitch your dream lehenga or suit.

Highlights: Wedding Wear, Best Fabrics, Dupattas

Location: Lohar Chawl, Kalbadevi

7. Flower Market

Watching the colorful flower market in Dadar East (previously known as Phool gully) unfold at 5 AM every morning is a sight. It’s chaotically beautiful, and the colors can soothe your senses. If you want to know where all your tiny local flower markets get their bulk supply from, read on.

Right outside the station, under the Dadar flyover flourishes the wholesale flower market, possibly the only one in Mumbai. The tiny, narrow lane is lined with kiosks, stalls, and even wooden planks with one thing in common, flowers, and the sweet fragrance that awaits us. We found roses, lotuses, gerberas, crimsons, lilies, marigolds, chrysanthemums, and peonies to only name a few. There are vendors walking with heavy baskets on their heads and shoulders to catch the local train and supply flowers all over the city. You will get a basket full of marigolds (a kilogram) ranging from INR 50 – 80. A bunch of 20 white roses will cost INR 50 (say what?). While Indian flowers are cheaper, the prices of exotic ones like lilies and peonies might be on a higher scale. 


Highlights: Vibrant, fresh flower market featuring early-morning auctions & a colorful variety of blooms.

Location: Senapati Bapat Marg, Dadar West

8. Crawford Market

It’s noisy, it’s crowded and it’s always buzzing. Yet, we love the Crawford Market, whose each and every lane is filled with loads and loads of things to shop. Enter the lanes and you’ll be welcomed by vendors selling table mats, Dustin bags, or scarves. (They are perpetually there at the entrance, literally). There is nothing you can miss here. Every turn you take, every move you make, you will find something that you would need or want. A traditional old-school market with labyrinths of different offerings, each lane will surprise you. They have dedicated lanes for home decor, Chinese crockery, stationery, perfumes (guitar), party lane (yes, they have it all), artificial flowers, fairy lights, and many more. We’d recommend The Bombay Stationery store for great discounts on stationery items and Beauty Center for some amazing discounts on makeup items. There are plenty of wholesale stores selling bags, accessories, and decor items. So, in case you want to buy in bulk, you can head to these stores.

There’s The Party Shop, which is literally a go-to for all your party essentials and needs. There’s an entire lane dedicated to artificial flowers, indoor plants, and decoration. If you’re looking to shop for something premium or branded you can head to Metros, Bata, or Roopam as well from where you can get your hands on chic shoes, clothing, etc. We won’t lie, shopping in Crawford can be really tiring. That’s why we’d say end your shopping by visiting Badshah, which is a pretty popular restaurant there known for its fresh juices, faluda, and pav bhaji.


Highlights: Good place for shopping for imported stuff and exotic vegetable fruits etc…

Location: Crawford Market mjp market


Contact us at +91 900413 5215

Email: info@mumbaidreamtours.com

website: https://mumbaidreamtours.com/